The Importance of Certification and Early Training

Sanjiv Varma - Vice President, Global Field Enablement & Customer Education Services at Juniper Networks

There are products like yours that solve really tough problems and you may have got users searching for solutions to these problems but, when users don't know how to use your product to its fullest extent and get the maximum value out of it, they churn. At Raven360, we believe in creating product experts and that's the reason why we are providing product training for the users.