Use Cases
Purpose-built AI agents.
Built for every workflow.
Five specialized agents. Each trained on your content, embedded in your systems, and delivering measurable results from day one.
Five Agents. Real Outcomes.
Each agent is purpose-built
for a specific workflow and team.
01
Readiness.ai
Gets sites trained, activated, and inspection-ready with source-cited AI guidance inside the CTMS.
02
Intake.ai
Captures qualified leads 24/7, answers pricing questions, and books meetings automatically.
03
LearningConcierge.ai
Guides learners through training, tracks progress, and answers LMS questions instantly.
04
Onboard.ai
Accelerates employee onboarding with specialized AI coaches for training and compliance.
05
CustomerConcierge.ai
Answers technical questions, qualifies leads, and escalates conversations when needed.
The Challenge
Sites are expected to be ready.
But the knowledge they need is everywhere except where they work.
01
Protocol overload at activation
Sites manage complex protocols, amendments, SOPs, training requirements, and multiple sponsor systems simultaneously — before a single patient is enrolled.
02
Login fatigue and information gaps
Site teams work across portals, emails, binders, and disconnected study documents — creating fragmented access and preventable knowledge gaps.
03
Training ≠ readiness
Completing a training module does not mean a coordinator is ready to answer a live protocol question. The gap between checked-off and truly prepared costs trials dearly.
04
Protocol changes drive deviations
Version confusion, amendment delays, and slow access to updated information increase the risk of preventable, information-driven protocol deviations.
05
Slow staff ramp-up
New coordinators and site staff take longer to become effective because study knowledge is scattered across documents, systems, and people — not embedded where they work.
The Revinova Solution
One agent per trial.
Always current. Always cited. Always inside the CTMS.
Readiness.ai helps sites get trained, activated, and inspection-ready while giving study teams instant, source-cited, version-controlled answers from approved study documents, SOPs, protocol amendments, lab manuals, and training materials. It understands the user’s role, site, study, and workflow context — helping teams stay ready before activation and confident during live trial execution.
Protocol Q&A
SOP Guidance
Amendment Alerts
Training Tracking
Inspection Readiness
Role-Aware Answers
Readiness.ai · Site Coordinator
Live
Site Coordinator
What’s the window for reporting a serious adverse event under the current protocol version?
Readiness.ai
Under Protocol v3.1 (amended 14 May), SAEs must be reported to the sponsor within 24 hours of the site becoming aware. This supersedes the 48-hour window in v2.0.
Protocol v3.1 · Section 8.2 · Safety Reporting
Site Coordinator
Is our site due for a training completion review before the next monitoring visit?
Readiness.ai
Yes — 2 of your 5 staff members have not completed the Amendment 3 training module. The monitoring visit is scheduled for 3 July. I can send them a reminder now.
Training tracker · Study ST-204
The Results
Sites that know more
deviate less, activate faster, and run cleaner trials.
30–50%
reduction in preventable, information-driven protocol deviations
40–60%
faster site onboarding, training, and staff ramp-up
24/7
access to approved, version-cited trial guidance within the CTMS workflow
$500k+
saved annually through faster activation, fewer queries, reduced rework, and more consistent trial execution
The Challenge
Visitors leave. Leads go cold.
Sales teams waste time on the wrong ones.
01
Visitors leave without engaging
Website traffic converts poorly because there’s no immediate, intelligent response when a prospect arrives with a question.
02
Low-intent leads waste sales time
Sales teams spend hours on leads that were never going to buy, while high-intent prospects wait too long for a response.
03
Questions go unanswered after hours
Product and pricing questions arrive at 11pm and on weekends. Without coverage, prospects move on to a competitor.
04
Incomplete lead context slows follow-ups
Sales follow-ups are slowed by missing context — no clarity on what the prospect actually needs or where they are in their decision.
05
Complex pricing creates confusion
SKUs, tiers, and configurations make pricing hard to communicate. Prospects can’t self-serve and abandon before reaching sales.
06
Pricing opacity kills deals
When prospects can’t get a clear price signal, they leave. Vague answers or “contact us” dead-ends kill deals before they start.
The Revinova Solution
Deploy Intake.ai — a context-aware AI agent
trained on your product and service content.
Intake.ai answers product questions instantly, asks smart discovery questions, captures buyer intent, and books meetings with the right sales reps when prospects are qualified. It works 24/7 across every time zone — without adding headcount.
Instant product Q&A
Smart discovery questions
Buyer intent capture
Automated meeting booking
Lead qualification
24/7 coverage
Intake.ai · Prospect Chat
Live
Prospect
What’s included in the Enterprise tier?
Intake.ai
Enterprise includes unlimited portals, SSO, custom domains, BI dashboards, and dedicated support. Are you evaluating for a single team or multiple business units?
Pricing page v3.1
Intake.ai
Based on what you’ve shared, I can connect you with the right account executive — want to book a 20-min call?
Live deployment
See Intake.ai working on a real client site
Italian Interiors deployed Intake.ai on their product catalogue — watch it answer product questions, handle configurations, and qualify buyers in real time.
See it in action
Opens Italian Interiors live site
The Results
Measurable outcomes
from day one of deployment.
2–3×
increase in qualified leads captured from existing website traffic
40–60%
reduction in manual pre-sales effort for your sales team
24/7
lead capture across all geographies and time zones
$300k+
saved annually through improved sales efficiency and faster deal cycles
The Challenge
Learners get lost.
Support teams get buried.
01
Learners can’t find the right content
With hundreds of courses across role, level, and topic, learners spend more time searching than learning — and often give up.
02
Repetitive LMS questions overload support
“How do I…” and “where is…” questions flood the support queue, consuming time that should go to higher-value work.
03
Low completion rates due to lack of guidance
Without guidance on what to do next, learners stall mid-path. Completion rates suffer and the LMS investment erodes.
04
No support outside business hours
Learners in different time zones or working evenings hit walls when they need help and nobody is available to answer.
The Revinova Solution
Embed LearningConcierge.ai
inside the LMS where learners already are.
LearningConcierge.ai understands user roles, assignments, and learning progress. It guides learners through available training, tracks progress, answers LMS FAQs, and recommends next-best learning actions — all without leaving the platform.
Role-aware guidance
Progress tracking
LMS FAQ answers
Next-best action
24/7 learner support
Multi-timezone
LearningConcierge.ai · LMS
Live
Learner · CRC Role · Study RV-201
What should I complete before my first patient visit?
LearningConcierge.ai
You have 2 modules remaining before Visit 1: Protocol Walkthrough (18 min) and Lab Kit Handling (9 min). Your GCP certificate is current. Want me to open the next module now?
Training record · Study RV-201
The Results
Better completions.
Fewer tickets. Lower cost.
30–50%
reduction in LMS support tickets submitted by learners
2×
improvement in course completion rates across all learner cohorts
24/7
learner support across time zones with no added staffing
$200k+
saved annually in support and training operations costs
The Challenge
Onboarding takes too long.
Knowledge is scattered. L&D is overwhelmed.
01
Onboarding takes weeks to months
New employees are unproductive for too long. Time-to-contribution is measured in months, not weeks — a costly drag for the business.
02
Training materials are scattered
Content lives across SharePoint, LMS, email, slide decks, and tribal knowledge. New hires don’t know where to look or what to trust.
03
L&D teams buried in basic questions
Instructional designers spend their days answering the same questions new hires have always asked, instead of building better programs.
The Revinova Solution
Deploy four specialized agents
covering every dimension of onboarding.
Onboard.ai deploys four specialized AI agents — Onboarding Coach, Product Training, Compliance Agent, and Skills Coach. Each is trained on your content and enables self-serve learning 24/7 with continuous reinforcement throughout the employee’s first 90 days.
Onboarding Coach
Product Training Agent
Compliance Agent
Skills Coach
Self-serve 24/7
Continuous reinforcement
Onboard.ai · Day 5 · New Hire
Live
New Hire · Sales Role · Day 5
What do I need to complete this week for compliance?
Onboard.ai · Compliance Agent
This week: Data Privacy (15 min) and Code of Conduct acknowledgement — both due Friday. Your Product Training is 80% done. Strong progress.
Onboarding plan · Week 1
The Results
Faster ramp.
Higher productivity. Real savings.
75%
productivity reached by day 60, vs. 50% at day 90 without Onboard.ai
30 days
faster time to full productivity across all new hire cohorts
24/7
just-in-time learning available whenever employees need it
$450k+
productivity gains annually from faster onboarding and reduced ramp time
The Challenge
Same questions. Every day.
Your best people shouldn’t be answering them.
01
Sales & CS answer the same questions 10× a day
Your highest-value team members are stuck explaining features and pricing in repetitive cycles instead of closing deals and growing accounts.
02
Visitors leave without engaging
Website traffic is expensive. When visitors can’t find clear answers instantly, they leave for a competitor who makes it easier to understand.
03
Support tickets for basic questions
Basic “how does this work” questions create support volume that should never reach a ticket queue — it costs time and degrades the customer experience.
The Revinova Solution
Deploy CustomerConcierge.ai —
trained on your product documentation.
CustomerConcierge.ai answers technical questions, explains features, provides pricing, qualifies leads, and escalates conversations when needed — all without adding headcount. It works 24/7 so your team can focus on what humans do best.
Technical Q&A
Feature explanations
Pricing guidance
Lead qualification
Smart escalation
24/7 availability
CustomerConcierge.ai · Support Chat
Live
Customer
How does the SSO integration work with our IdP?
CustomerConcierge.ai
Revinova supports SAML 2.0 and OAuth 2.0. Configure in Settings → Security → SSO. Which IdP are you using? I can walk you through the exact steps.
Technical Docs v2.4
The Results
Less repetition.
More qualified pipeline. Major savings.
40–60%
reduction in repetitive sales and support questions handled by your team
3×
increase in qualified leads captured from existing web traffic
24/7
availability without hiring additional sales or support staff
$500k+
saved annually in sales and customer service time
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